Multi-Step Workflow Orchestration

Advanced

Implement multi-step workflows with enforcement and handoff patterns · Difficulty 3/5

0%
orchestrationmulti-stepdecompositionparallel

Complex requests often contain multiple concerns that should be decomposed and handled efficiently.

Problem: Sequential Processing

For complex requests like "I've been charged twice, my discount didn't apply, and I want to cancel", agents may:

  • Process concerns one at a time (slow, many round-trips)
  • Fetch redundant customer data for each concern
  • Lose context between concerns
  • Solution: Decompose and Parallelize

  • Decompose: Break the request into distinct concerns
  • Share context: Fetch customer data once, share across all concerns
  • Investigate in parallel: Look into each concern simultaneously
  • Synthesize: Combine findings into a unified resolution
  • For Few-Shot Approach

    If the agent handles single concerns well (e.g., 94% accuracy) but struggles with multi-concern requests (58%), the fix is adding few-shot examples demonstrating correct reasoning and tool sequences for multi-concern messages.

    Key Takeaways

    • Decompose multi-concern requests and investigate in parallel
    • Share context (e.g., customer data) across parallel investigations
    • Few-shot examples improve multi-concern handling when single-concern works